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The TUV Italy has provided with the ISO Certification 9001:2 PDF Print E-mail

The Pergolesi Spontini Foundation has been the first one in Italy to receive this Quality Certification for the planning, production and management of artistic events and the management of theatre infrastructures and relative technical services. To receive this Quality Certification means for the Foundation an important step on the path towards “excellence” and another incentive towards improvement.
One of the Pergolesi Spontini Foundation duty is to guarantee services of quality to the users, but the quality of the provided services makes the difference, so the Foundation has asked for and obtained the Quality Certification UNI EN ISO 9001:2008 from the Third Institution of TÜV Certification in September 2009.
The Foundation was born with
the project of enhancing the works and the figures of Pergolesi and Spontini, and during the following years has become a firm for the production of cultural services in the territory, with the ambition of joining objectives of high quality, great fascination for the public, diffusion in the territory, use of all available structures. Thanks to a managerial and artistic staff of highest level the Foundation guarantees the quality of its activities. The modern management offers to the associates and sponsors a reliable model of transparency to plan their participation. The path to obtain this certification has involved all the Foundation staff: Artists, Technicians and Administratives.
The Management System developed with the advice of the Soc. Consulteam has been positively valued by the TUV Italia Srl Certification organ- Group TUV SUD.

TÜV is an independent international institution of certification and inspection working in Italy since1987, belonging to the group TÜV SUD founded in 1866 by some German businessmen. During the following years this institution has developed itself founding branches all over the world and is renowned as a referent in the sector of the certification of management systems.

This certification represents the victory of a challenge: joining creativity and managing efficiency; the Foundation management, together with Consulteam, has worked on this binomial, to create a management system approaching the business world (that becomes more valuable by sponsoring cultural events), improving its relationship with the public, offering not only performances of high artistic quality, but also services responding to the exigencies of very attentive “customers”.

To create a quality system means improving series of activity like :

  • checking the degree of satisfaction of the customers, first of all of the public;
  • deciding, documenting and updating the standard fixed by the Pergolesi Spontini Foundation
  • simplifying the normal operative procedures used by the Foundation, respecting the customer’s requirements and improving the results;
  • checking and valuing the suppliers and contributors working with the Foundation;
  • using the same working method, which permits the customers and users to identify the different FPS activities.

The UNI EN ISO 9001:2008 certification represents for the Pergolesi Spontini Foundation only the first step on the path of professional, technical and cultural improvement of all its resources.